Business-process outsourcing companies in the Philippines are spending about 1.4 billion pesos ($24 million) a year to upskill their workers, as the industry grapples with talent shortage, artificial intelligence and increased competition.
Business-process outsourcing companies in the Philippines are spending about 1.4 billion pesos ($24 million) a year to upskill their workers, as the industry grapples with talent shortage, artificial intelligence and increased competition.